Mount Carmel has over 25 years' experience of providing abstinence-based 12-step treatment for individuals seeking recovery from alcoholism. Many of our clients have additional needs, including other addictions and mental health issues. We have 18 single bedrooms for our residential clients, and also offer day programmes.
Our structured 3 and 6 month programmes consist of intensive group therapy and one-to-one counselling. Specific groups for life skills, gender, food, yoga and meditation are included, and clients have an individualised care plan devised with their keyworker.
Referrals to Mount Carmel are usually made by a local authority, but we also take self-referrals. We carry out an initial assessment either at Mount Carmel or over the telephone, and where a potential client is able to visit they meet with a current client and are shown round the house. The assessment by staff is informal and based on the personal history given by the client on their application form. A decision on acceptance is given immediately, although the client is able to notify us later of their decision.
On admission a morning is spent on administrative matters. The client then joins their peers and is given a peer supporter. After about a week the client's keyworker draws up a care plan with them. This deals with specific issues the client needs to focus on, and can include relationships with children and other family members. Where appropriate our programme includes family groups twice a month and also adolescent groups for children aged between 11 and 16 - one a month for males and one a month for females.
A client's care plan is reviewed regularly with their keyworker. Contact is also maintained with the person who referred the client to Mount Carmel, and move-on and aftercare are always a priority. On completion of treatment we offer free aftercare for life, including 2 aftercare groups a month, one-to-one sessions and social events. For clients returning home we encourage making contact with local agencies. We also have 2 shared temporary move-on houses, and have built up a strong link with another local service that provides supported accommodation on a longer term basis.
Service User Testimony
I am a recovering alcoholic and addict. My first experience with alcohol was at age 12. By the age of 17 alcohol and drugs had left me excluded from friends and family. I hit crisis aged 30.
Mount Carmel gave me, for the first time in my life, a positive, caring environment. They empowered me to put the shattered pieces of mu life back together. They gave me the tools to change and take responsibility for my own life. Today I am several years alcohol and drug free. I have become a happy, productive member of society. I am reunited with both friends and family. I have hope, self-belief and self-esteem.
Client involvement is important at Mount Carmel and we welcome all feedback. Regular questionnaires are given out, we have weekly community meetings, surgeries are held by Management Committee members, client representatives attend Management Committee meetings, and we have a suggestion box.
After completion our clients are given the opportunity to escort newer clients. They can also return to do a food hygiene course and cook for the house. Additionally, our "graduates" have formed their own group which meets regularly and whose purpose is to raise the profile of Mount Carmel.
Opening Hours are:
Monday to Friday 8:00am - 7:30pm
Saturday and Sunday 10:00am - 5:00pm
At all other times we have an answerphone service.
Tel: 020 8769 7674
Fax: 020 8696 0412
Address: 12 Aldrington Road, Streatham, London SW16 1TH
Bus routes: London 57, 201, 249, 319 and 333
Service User Involvement Contact: Our service user group is available to clients who have completed our programme.